General Manager (Korea)

📍 Seoul (Gangnam)

The Opportunity

We are supporting a confidential search for a General Manager (GM) to lead the Korea business of a well-established regional platform. This is a country leadership role with full responsibility for operations, people, and commercial performance.

The GM will be the most senior leader in Korea , owning execution on the ground while working closely with regional leadership. This role requires a hands-on, people-centric operator with strong commercial judgment and the ability to lead multi-site, service-driven operations.

Key Responsibilities

• Hold full accountability for the Korea business, including operational performance and cost management

• Lead day-to-day operations across multiple sites, ensuring consistency, efficiency, and service quality

• Manage, coach, and develop local teams across office-based and frontline functions

• Build and maintain strong relationships with landlords, vendors, and external stakeholders

• Drive operational discipline, process improvement, and performance optimisation

• Ensure high standards of customer experience and service delivery

• Act as the key liaison between the Korea team and regional leadership

• Provide clear reporting, insights, and updates to senior stakeholders

• Support business expansion planning and execution within Korea when required

Reporting Line

• Reports directly to Regional / Group Leadership

Team & Scope

• Oversees a local team across office and on-the-ground operations

• Responsible for multiple operating locations within Seoul

Candidate Profile

• Proven experience in a General Manager, Country Head, or senior operations leadership role

• Background from people-oriented, service-driven industries , including:
• Retail
• Real Estate / Property Operations
• Hospitality
• F&B

• Other multi-site consumer or service businesses