Our client is a boutique fund administration and corporate services firm with a growing presence in Singapore. As one of the fastest-growing offices within their international network, they operate as a lean, collaborative team with a family-oriented culture that sets them apart from larger institutional competitors. They service a diverse portfolio of Hedge Funds, Private Equity, Venture Capital, and Real Estate structures across Asia and Europe.
As an Investor Relations Officer, you will join a small, hands-on team where every member directly contributes to the success of the business. The core of this role is Transfer Agency and Investor Services
, with hands-on exposure to Fund Accounting and close collaboration with the fund accounting team. This is a great fit for someone who wants end-to-end fund operations exposure in a boutique setup where the culture is collaborative and learning is continuous.
- Lead investor onboarding and ongoing maintenance, including subscription processing, KYC/AML reviews, and accurate investor data management
- Manage day-to-day transfer agency activities (subscriptions, redemptions, transfers, switches) and independently resolve investor enquiries
- Prepare and issue investor communications such as capital call and distribution notices in line with fund documentation and regulatory requirements
- Maintain and reconcile investor registers, ensuring strong record-keeping, internal controls, and audit readiness
- Oversee AML, FATCA, and CRS processes, including periodic reviews, ongoing due diligence, and issue escalation
- Collaborate with the fund accounting team on operational matters impacting NAVs, investor allocations, and reporting
- Support accurate and timely NAV deliverables through validation of cash movements, expenses, reconciliations, and fee calculations
- Prepare and review fund and SPV schedules for internal reporting and external stakeholders
- Liaise with clients and external parties (fund managers, banks, auditors, advisors) and support client meetings with accurate data and follow-ups
- Build and maintain strong client relationships, ensuring high service standards and proactive issue resolution
- Ensure adherence to internal procedures, deadlines, and service level agreements
- Identify and implement process, workflow, and system improvements to enhance efficiency, scalability, and control
- Minimum of 2 years work experience in Transfer Agency / Investor Services within fund services, fund administration, or equivalent
- Bachelor degree in Accounting, Finance, Business, or equivalent
- Exposure to fund accounting workflows is required
- Working knowledge of AML and investor due diligence concepts, including FATCA and CRS
- Comfortable working in a small, fast-paced team and handling multiple deadlines
- Clear communication skills and willingness to work directly with clients
- Self-motivated and able to work independently and as part of a team
- Proactive, responsible, highly meticulous, and detail-oriented
- Fluent in English, both orally and in writing
- Exposure to hedge funds, PE, VC structures, and SPVs
- Familiarity with fund admin systems (for example Paxus and Investran)
- Experience with KYC periodic review or remediation projects
- Knowledge of relevant local and international regulations
- Real end-to-end exposure across TA, investor servicing, and fund operations in a boutique environment
- Direct learning and visibility with senior stakeholders in a lean team
- Comprehensive health insurance (full dental, GP, specialist coverage, TCM)
